Privacy & Security

Privacy Policy mee44 — Member Personal Data Protection

Mee44 takes our responsibility to protect every member's personal data seriously. This document transparently explains how we collect, use, and safeguard your information.

Updated: January 2026 256-bit SSL Encryption No Data Sales Bahasa Melayu
Your Data is Secure
Version 2.5 | mee44.pro
10 Sections PDPA Compliant
Our Commitment

How mee44 Protecting Your Privacy

Every security measure we implement is specifically designed to ensure your personal data always remains in the right hands — your own.

End-to-End Data Encryption

All data transmitted between your device and mee44's servers is protected by SSL 256-bit encryption. This means no third party can intercept or read your information while it is in transit.

Strict Access Control

Only authorised mee44 staff may access members' personal data, and only for specific purposes related to service delivery. All access is logged and continuously monitored.

Secure Data Storage

Your data is stored on servers protected by multi-layered security systems. We use cloud infrastructure that meets international security standards with regular data backups.

No Data Sales

Mee44 has never and will never sell, rent, or disclose members' personal data to third parties for marketing purposes. Your data is used solely to enhance your experience on our platform.

Right to Data Erasure

You have the right to request the deletion of your personal data from our systems at any time, subject to mandatory record retention requirements under applicable Malaysian law.

Marketing Controls

You have full control over your marketing communication preferences. Unsubscribe from emails or promotional notifications at any time through your account settings or by contacting our support team.

01 Privacy Policy Introduction and Scope

This Privacy Policy explains how mee44 ("we", "our platform") collects, uses, discloses, and protects your personal information when you use our online gaming platform at mee44.pro. It applies to all registered members, prospective members, and visitors accessing our website.

By registering an account or using any part of the mee44 platform, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read this document carefully and to contact us if you have any questions or concerns regarding your privacy.

Mee44 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. We continually update this policy to reflect changes in applicable laws or in how we handle your personal data.


02 Personal Data We Collect

We collect various types of personal data depending on how you interact with our platform. Generally, the data we collect falls into the following categories:

Data Category Example Information Purpose of Collection
Identity Information Full name, date of birth, identification card number Identity verification (KYC), legal compliance
Contact Information Email address, phone number, residential address Account communications, payment verification
Financial Information Bank account number, transaction records, payment method Secure deposit and withdrawal processing
Technical Data IP address, browser type, operating system, cookies Platform security, experience improvement
Activity Data Game history, wagering, bonus options Responsible gaming compliance, analytics

Important Note: mee44 does not collect sensitive data such as health information, religious beliefs, or political views. We only collect data that is strictly necessary to deliver our services to you.


03 How We Use Your Data

The personal data we collect is used solely for legitimate purposes directly related to the delivery of mee44 services. We do not use your data for any other purpose without your explicit consent.

  • Creating and managing your member account and ensuring login security.
  • Processing deposits and withdrawals securely through legitimate payment channels.
  • Verifying your identity (KYC) to meet legal compliance requirements.
  • Providing effective customer support and resolving disputes.
  • Sending account-related communications, promotions and service updates.
  • Monitoring gaming activity for responsible gaming purposes and fraud detection.
  • Improving our platform, user interface and game offerings based on feedback.
  • Meeting applicable legal obligations, regulations and reporting requirements.

04 Legal Basis for Data Processing

Every instance of personal data processing by mee44 has a solid legal basis. We rely on the following bases to process your data lawfully in accordance with Malaysia's PDPA:

  • Consent: You provide explicit consent during account registration and for optional marketing communications.
  • Contract Performance: Processing required to deliver the services you have subscribed to.
  • Legitimate Interest: Security monitoring, fraud prevention and platform improvement.
  • Legal Obligation: KYC, AML (anti-money laundering) compliance and mandatory reporting to the relevant authorities.

05 Data Sharing with Third Parties

Mee44 does not sell or disclose your personal data to third parties without your consent, except in the situations outlined below. In all cases where data sharing is necessary, we ensure the receiving party is bound by strict data protection agreements.

  • Payment Processors: Transaction information is shared with DuitNow, FPX, Touch 'n Go, GrabPay and the relevant banks to process your payments.
  • Game Providers: Basic game data is shared with game software providers to ensure smooth gameplay functionality.
  • Identity Verification Providers: KYC information is shared with licensed identity verification partners for compliance purposes.
  • Authority: We are required to disclose data to government agencies or law enforcement bodies when mandated by law.
  • Service Providers: Technical support and hosting service providers bound by strict confidentiality agreements.

Our commitments: mee44 has never sold members' personal data to advertising companies, data brokers, or any party for third-party commercial marketing purposes. This is our absolute commitment to every member.


06 Use of Cookies and Tracking Technologies

Mee44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small files stored on your device when you visit our website.

We use various types of cookies for different purposes:

  • Essential Cookies: Required for core platform functions such as login and session security. Cannot be disabled.
  • Analytics Cookies: Helping us understand how members use the platform for continuous improvement.
  • Preference Cookies: Remembering your settings and preferences such as language and display theme.
  • Marketing Cookies: Used to display relevant promotions. You may opt out of this type of cookie.

You can manage or delete cookies at any time through your web browser settings. However, disabling essential cookies may affect the functionality of the mee44 platform.


07 Data Retention Period

Mee44 retains your personal data for as long as your account is active or as long as is necessary to deliver services to you. Following account closure, we retain certain data for a defined period based on legal requirements.

  • Financial Records: Retained for a minimum of 7 years in accordance with tax and compliance legal requirements.
  • KYC Documents: Retained for 5 years after account closure in accordance with AML regulations.
  • Communication Logs: Retained for 3 years for dispute resolution and audit purposes.
  • Game History: Retained for 2 years after the last activity for compliance purposes.

Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.

Deletion Commitment: When you request account closure, we will process the deletion of data not subject to mandatory retention within 30 working days and send a confirmation to your registered email.


08 Cross-Border Data Transfers

In some cases, your personal data may be transferred to or stored on servers located outside Malaysia. This may occur when we use cloud service providers or international technical infrastructure.

Whenever we transfer data outside Malaysia, we ensure protection equivalent to Malaysia's PDPA standards through:

  • Legally binding data processing agreements with all recipient parties.
  • Use of providers that comply with internationally recognised security standards.
  • Regular risk assessments of all overseas data processing partners.

09 Data Security and Protection Measures

Mee44 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or unintended disclosure.

  • 256-bit SSL/TLS encryption for all communications between browser and server.
  • Passwords and sensitive information are stored in hashed form using the latest algorithms.
  • Two-factor authentication (2FA) is available for all member accounts as an additional security layer.
  • Continuous 24/7 monitoring of suspicious activity and unauthorized access attempts.
  • Regular security audits by qualified independent third parties.
  • A comprehensive incident response plan to address any data breaches promptly.

While we take all reasonable steps to protect your data, no system can guarantee 100% absolute security. In the event of any data breach that affects your rights, we will notify you within 72 hours of becoming aware of the incident.


10 Privacy Policy Updates

Mee44 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological advancements. Each new version will carry the most recent "Last Updated" date at the top of this document.

If there are any material changes — meaning changes that significantly affect how we handle your data — we will provide you with clear notice via your registered email or a prominent announcement on the platform at least 14 days before the changes take effect. Continued use of the mee44 platform after the effective date means you accept the updated version of the Privacy Policy.

For any enquiries, concerns, or requests relating to your personal data, please contact our Data Protection Officer at [email protected]. We are committed to responding within 5 business days for all privacy-related enquiries.

Your Rights

Your Privacy Rights As a mee44 Member

Under Malaysia's PDPA, you have the following rights regarding your personal data. mee44 respects and facilitates the exercise of all these rights.

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 working days.

Right to Rectification

You can request the correction of inaccurate or incomplete data through your account settings or via our support team.

Right to Erasure

You can request the deletion of your personal data, subject to mandatory retention obligations required by law.

Right to Object

You can object to the processing of your data for direct marketing purposes at any time without providing a reason.

Right to Data Portability

You can request your data in a machine-readable format for transfer to another service provider of your choice.

Right to Restrict Processing

You can request that we restrict the processing of your data under certain circumstances, such as when there is a dispute regarding data accuracy.

How to Submit a Request: To exercise any of the above rights, contact our Data Protection Officer at [email protected] by stating the type of request and your account number. We will respond within 5 business days.

FAQ

Question Privacy-Related

Answers to the most frequently asked questions by mee44 members regarding the privacy policy and data protection.

Absolutely not. mee44 does not sell, rent, or share members' personal data with any advertising company or data broker. Your data is used solely to deliver services to you and is never traded for third-party commercial purposes.

All your financial information is protected with SSL 256-bit encryption during transmission. Bank account numbers and card details are stored in hashed form and cannot be read directly. We also comply with strict industry payment security standards to ensure every transaction you make is secure.

Yes, you have the right to request access to all personal data we hold about you. Submit your request to [email protected], including your account number and a copy of your identification document for verification purposes. We will provide a full data report within 21 business days from the date your request is received.

When you close your account, we will delete personal data not subject to mandatory retention obligations within 30 working days. Financial and KYC data must be retained for the period stipulated by Malaysian law (typically 5 to 7 years). After that period, all your data will be permanently deleted or fully anonymised.

You can unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link at the bottom of any promotional email you receive, or by updating your communication preferences in your account settings. You may also contact our support team via 24/7 live chat to process the request. Please note that important account-related emails such as transaction confirmations and security notices cannot be disabled.

mee44 uses automated systems for security purposes such as fraud detection and monitoring of suspicious account activity. Decisions that materially affect your account — such as account suspension or closure for security reasons — will always be reviewed by our human team before being carried out. You have the right to request a human review of any automated decision that affects you.
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